Return & Refund Policy
Digital Product Policy
Thank you for shopping at Digital Hub.
Because our products are digital goods delivered via Internet download, we generally offer a no-refund policy. Please review the details below:
1. No Returns or Refunds
Due to the nature of digital products (which cannot be "returned" in the traditional sense), all sales are final. We do not offer refunds, returns, or exchanges once a purchase is completed and the download link has been generated or sent.
2. Product Expectations
We make every effort to provide detailed descriptions and previews of our eBooks and planners. We encourage you to read the product descriptions thoroughly before making a purchase to ensure the item meets your needs.
3. Technical Issues
If you experience any issues with your download or find a defect in the file (e.g., a corrupted link or missing pages), please contact us immediately at [Insert Your Support Email]. We are committed to ensuring you receive a functional version of the product you purchased.
4. Unauthorized Charges
If you believe there has been an unauthorized purchase made through your account, please contact your payment provider or bank to resolve the issue.
Next Steps for Your Shopify Store
• Contact Info: Don't forget to replace [Insert Your Support Email] with your actual business email.
• Placement: In your Shopify admin, go to Settings > Policies to paste these into the "Refund Policy" and "About Us" sections.
• Checkbox at Checkout: It is a good idea to add a "Terms of Service" checkbox at checkout so customers explicitly agree that digital sales are final.